Security Center

Protecting Vulnerable Customers

Elder financial abuse is often as damaging as violent crime and frequently occurs through phone-based scams and manipulation.
Seniors should never share personal or financial information with unsolicited callers and should carefully monitor bank statements and credit activity.
Using safeguards like secure mail practices, credit monitoring services, and direct deposit can significantly reduce risk of fraud and theft.

Watch out for these Risks

Phishing emails, fake phone calls, spoofed caller ID, and fraudulent websites are common tactics used to steal personal information.
Scammers often create urgent or enticing messages (gift cards, delivery alerts, account updates) to trick users into responding without verification.
Safer practices include typing URLs directly into the browser, avoiding suspicious links, and verifying that websites use secure “https” connections.

Best Practices for Online and PC Security

Keeping antivirus software, anti-spyware tools, browsers, and operating systems updated is essential for protecting against cyber threats.
Always access financial or personal accounts by typing URLs directly and confirming secure indicators like “https” and a lock icon.
Avoid sharing sensitive information via email, clicking suspicious links or attachments, and storing passwords in easily accessible locations.